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Giving feedback to the collaborator is extremely important for him to feel recognized and know where he is getting it right. Positive feedback is a way to value your team’s capabilities, showing that you trust and bet on them.

The commitment of people and their ability to work well together are one of the biggest competitive differentials a company can have. It is difficult to copy and has an exceptional impact on the capacity for innovation, the quality of products and services, the degree of customer satisfaction and financial results. Learn how these challenges or dysfunctions manifest themselves in teams and what actions can be taken by leaders to minimize problems and enhance collective work and results.

Being proactive is not necessarily about making decisions without someone’s permission, being proactive is often about knowing when to ask for permission and taking risks.

The transition process can be divided into three stages: termination, neutral zone and restart. Each stage awakens different emotions and reactions in people. To make your own transition and help your team complete this journey, the leader needs to understand this human and invisible side of change. Therefore, it is important to know what each stage of the transition means, what feelings are most present in the group and what actions are needed to support the team.

Creativity is not an innate talent, but a skill that can be developed throughout life and that has become increasingly important to professionals in any area.

Has the office become obsolete? Has the home office made people more productive? The quarantine has made many companies and professionals discover the advantages of remote work, a practice that should become increasingly common.

When talking about change, we need to consider a more comprehensive perspective of the human being: thinking, feeling and acting - dimensions that, day by day, merge to shape people’s response to the invitation to change. Any resistance to change can originate in any of these dimensions. And you need to understand what is preventing people from changing to take appropriate action.

Negotiation techniques can be very useful. But they will be ineffective if they have not been accompanied by a high degree of awareness of their own emotions, values and ideas and an intentional effort to escape from the automatic, to overcome the impulse and the context and to seek, in the inner treasure of possibilities, the best way to act in each situation.

The business world is full of paradoxes: how, at the same time, to have agility and precision? How to be bold and prudent? How can we provide security and at the same time challenge people? How can we reduce costs and increase quality?

The business process has undergone many changes in recent years. The goal of the companies is no longer just to sell, but to establish a connection with their audience, winning over fans and brand advocates.