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Leading the transition: the human side of change

Leading the transition: the human side of change

The transition process can be divided into three stages: termination, neutral zone and restart. Each stage awakens different emotions and reactions in people. To make your own transition and help your team complete this journey, the leader needs to understand this human and invisible side of change. Therefore, it is important to know what each stage of the transition means, what feelings are most present in the group and what actions are needed to support the team.
How to develop a creative mindset

How to develop a creative mindset

Creativity is not an innate talent, but a skill that can be developed throughout life and that has become increasingly important to professionals in any area.
Where does your work live? Because offices can still be good

Where does your work live? Because offices can still be good

Has the office become obsolete? Has the home office made people more productive? The quarantine has made many companies and professionals discover the advantages of remote work, a practice that should become increasingly common.
Where does resistance to change come from: thinking, feeling and acting

Where does resistance to change come from: thinking, feeling and acting

When talking about change, we need to consider a more comprehensive perspective of the human being: thinking, feeling and acting - dimensions that, day by day, merge to shape people’s response to the invitation to change. Any resistance to change can originate in any of these dimensions. And you need to understand what is preventing people from changing to take appropriate action.
The 3 A’s of personal development and leadership

The 3 A’s of personal development and leadership

Negotiation techniques can be very useful. But they will be ineffective if they have not been accompanied by a high degree of awareness of their own emotions, values and ideas and an intentional effort to escape from the automatic, to overcome the impulse and the context and to seek, in the inner treasure of possibilities, the best way to act in each situation.
Customer relationship management: 5 practices for your business.

Customer relationship management: 5 practices for your business.

The business process has undergone many changes in recent years. The goal of the companies is no longer just to sell, but to establish a connection with their audience, winning over fans and brand advocates.
5 dicas para inovar e melhorar a gestão de sua empresa

5 dicas para inovar e melhorar a gestão de sua empresa

Embora isso não seja necessário, é fato que algumas mudanças de gestão são imprescindíveis – e acabam melhorando não somente a felicidade dos que trabalham para a empresa, mas muitos outros aspectos da mesma.